Working at Xylem

Senior Engineering Technician

  • Expertise: engineering
  • Regio: Newtownabbey, United Kingdom

Join Xylem: Innovating Water Solutions Worldwide!  Are you ready to be part of a global leader dedicated to tackling the world’s water challenges head-on? Xylem (XYL) is seeking skilled Service Technicians to support our mission of developing cutting-edge technology solutions for water management.  About Xylem: Xylem is at the forefront of revolutionizing water technology. With a commitment to innovation, our products and services encompass the full spectrum of water treatment and management, spanning public utilities, industrial applications, residential and commercial buildings, and agricultural settings.   Role Overview: As a Service Technician at Xylem, you’ll play a vital role in installing, servicing, and refurbishing submersible and surface-mounted pumping equipment, sewage treatment plants, and associated components.   Your responsibilities will include: 

  • Conducting analytical surveys of control equipment, both electrical and physical.
  • Isolating, dismantling, and inspecting pumping equipment, including moving parts and lubricants.
  • Examining and reporting any defects with valves and pipework.
  • Reporting abnormalities and providing detailed descriptions of components requiring replacement.
  • Installing and commissioning equipment and associated apparatus.
  • Collaborating as part of a team to ensure health and safety standards are upheld.
  • Performing both planned and reactive service visits in a timely manner.
  • Lifting equipment and components up to approximately 10m using provided tools.
  • Working outdoors in various weather conditions.
  • Driving company vehicles to and from scheduled and reactive calls.

Key Relationships: 

  • External: Customers
  • Internal: Service Engineers, Fitters, Customer Services, Schedulers, Project Managers


  • Electrically qualified to City & Guilds/NVQ 2330 Level 3 or equivalent, including 17th Edition (or Mechanical equivalent, depending on role)
  • Excellent knowledge of pumps/pumping systems, 3-phase industrial electrics, and fault-finding/testing electrical components to 17th Edition.
  • Full driving license
  • Proficiency in using PDA systems and customer management logging-in systems.

At Xylem, we value continuous learning and growth. As part of our team, you’ll have the opportunity to expand your skills, collaborate with experts, and make a meaningful impact on global water sustainability. Ready to join us in shaping the future of water technology? Apply now and become a part of the Xylem family! 

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